PRIVACY POLICY AND NOTICE AT COLLECTION

INTERNATIONAL FESTIVAL FORUM (IFF) LOS ANGELES

 

Last updated: April 9, 2026

  1. Introduction

We respect your privacy and are committed to protecting personal information. This Privacy Policy and Notice at Collection explains how International Festival Forum (“IFF”, “we”, “us” or “our”), which is operated by We Group USA, LLC ,a Florida limited liability company ( the “Organizer”),collects, uses, discloses, retains, and otherwise processes personal information in connection with IFF Los Angeles and related U.S.-facing digital and in-person activities.

This notice applies to personal information collected through the IFF website, event registration and ticketing pages, delegate directories and networking tools, event apps, newsletters, customer service channels, surveys, sponsorship and exhibitor communications, and in-person event operations. It also applies to personal information collected offline at or in connection with IFF Los Angeles.

This notice applies to all individuals attending or interacting with IFF Los Angeles, whether in person or online. Certain privacy rights described below apply specifically to U.S. residents, including California residents and residents of other states with applicable privacy laws.

This notice supplements any event-specific, just-in-time, or channel-specific notices we provide, including registration terms, cookie settings, photography and filming notices, accessibility request forms, sponsor lead-capture notices, and venue policies.

  1. Who We Are and How to Contact Us

International Festival Forum Los Angeles (“IFF LA”) is organized by We Group USA, LLC, a company registered in Florida, USA (the “Organizer”).

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

la@iff.rocks

  1. Categories of Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information during the preceding 12 months:

Identifiers and contact information: first and last name, display name, company name, employer, artist or client affiliation, job title, username, badge details, and unique identifiers.

Customer records information: postal address, billing address, email address, telephone number, and other contact details.

Commercial and transaction information: event registrations, ticket purchases, sponsorship or exhibitor transactions, payment status, products or services purchased, and order history.

Financial and payment information: payment card or bank details are generally collected and processed by our payment service providers; we may retain limited payment-related data such as billing name, billing address, payment status, invoice details, transaction IDs, and, where available, the last four digits or payment token.

Account and profile information: login credentials, account settings, saved interests, profile fields, survey responses, accessibility or communication preferences, and feedback.

Internet, network, and device information: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, dates and times of access, cookie or similar technology data, and other website or app usage information.

Professional and networking information: professional biography, company description, headshot, speaker materials, delegate profile data, and business contact details you choose to display or provide for networking.

Audio, electronic, and visual information: emails, messages, helpdesk records, call notes, photographs, audio, video, livestream content, CCTV or venue-security footage where applicable, and recordings made at the event or on virtual platforms.

Inferences: information about your likely interests, attendance patterns, content preferences, or marketing engagement derived from the information above.

Sensitive personal information: limited sensitive personal information when reasonably necessary, such as account credentials, payment account access information, and information you voluntarily provide regarding accessibility, dietary, or safety needs or other details that may reveal health, disability, or religious information.

We do not use sensitive personal information to infer characteristics about you.

  1. Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: directly from you, including when you register, buy tickets, subscribe, submit forms, contact us, request support, enter a competition, complete a survey, or participate in networking tools.

From people or organizations acting on your behalf: your employer, manager, agent, sponsor, exhibitor, client, artist team, or another person who registers or purchases on your behalf.

From service providers and business partners: payment processors, ticketing and registration platforms, customer support vendors, identity or fraud-prevention providers, analytics providers, hosting providers, and other service providers.

Automatically from your devices and browsers: cookies, pixels, SDKs, server logs, and similar technologies used on our websites, event pages, or apps.

From third-party platforms: social media platforms or other third parties when you interact with our content or choose to connect your account, where applicable.

From public or commercially available sources: public sources and professional networking sources, such as your public business profile, company website, or publicly available speaker information.

  1. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

Event administration and fulfilment: to process registrations, payments, orders, invoices, accreditations, passes, badges, guest lists, and event-related logistics.

Operating our services: to operate our websites, registration flows, apps, streaming tools, and attendee services.

Transactional communications: to communicate with you about your registration, purchases, schedule changes, access details, safety notices, customer support issues, and other transactional matters.

Marketing and outreach: to send newsletters, event invitations, and promotional communications, subject to your choices and applicable law. Marketing communications will include a functioning unsubscribe mechanism where required by applicable law.

Networking features: to facilitate delegate directories, networking tools, introductions, and event-app features where those features are offered and disclosed at registration or enabled by your choices.

Accessibility and attendee support: to provide requested accommodations, dietary arrangements, or support services.

Analytics and improvement: to personalize content, improve our events, evaluate attendance and engagement, and understand how users interact with our websites and services.

Security and safety: to detect, investigate, and prevent fraud, abuse, unauthorized access, and other security incidents, and to protect the physical safety of attendees, staff, and venues.

Media and content production: to capture and use photographs, audio, and video for event operations, editorial coverage, archival purposes, security, and promotion, subject to applicable notices or releases.

Legal and compliance purposes: to comply with legal obligations, enforce our terms, resolve disputes, establish or defend legal claims, complete corporate transactions, and protect our rights and the rights of others.

We seek to collect, use, retain, and share personal information only in ways that are reasonably necessary and proportionate to the purposes described in this notice or otherwise disclosed to you at the time of collection.

We process personal information where necessary to provide our services, comply with legal obligations, protect our legitimate interests, or based on your consent where required by applicable law.

  1. How We Disclose Personal Information

Depending on the context, we may disclose personal information to the following categories of recipients:

Service providers and contractors: ticketing and registration vendors, payment processors, hosting and cloud providers, CRM and email vendors, badge-printing vendors, production companies, webcast providers, analytics providers, fraud and security providers, support vendors, and other processors acting on our behalf.

Operational partners: event venues, venue security, hotels, transportation or logistics providers, and other operational partners as reasonably necessary to deliver the event.

Event participants and partners: sponsors, exhibitors, speakers, artists, delegates, or other event participants when you choose to participate in networking features, consent to lead capture, request an introduction, scan your badge, or make your details visible in a directory or event app.

Professional advisers: legal advisers, auditors, insurers, accountants, and other professional advisers.

Authorities and legal recipients: regulators, law enforcement agencies, courts, and others where disclosure is required by law or reasonably necessary to protect rights, safety, or property.

Corporate transaction recipients: buyers, investors, lenders, or successor entities in connection with an actual or proposed merger, acquisition, restructuring, financing, or sale of assets.

In the preceding 12 months, depending on how you interacted with us, we may have disclosed identifiers, contact information, customer records information, commercial and transaction information, financial or payment-related information, account and profile information, internet, network, and device information, professional and networking information, audio, electronic, and visual information, inferences, and limited sensitive personal information to one or more of the recipient categories above for business purposes.

  1. Sales, Sharing, Advertising Technologies, and Delegate Directories

We do not sell personal information for money. However, where advertising, analytics, social media, or similar tracking technologies are enabled on our websites or apps, we may disclose identifiers, device information, and internet or network activity information to those partners in ways that may be considered a “sale,” “sharing,” or targeted advertising under applicable state law.

Where required by applicable law, you may opt out by contacting us or by using available cookie or browser-based controls, where applicable.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

If IFF Los Angeles offers a printed guide, online delegate list, networking platform, event app, or meeting tool, limited profile information may be made available to other participants when that feature is part of the event, selected by you, or disclosed at the point of registration. Sponsor lead capture and badge scans are generally treated as a disclosure made at your direction or in connection with the interaction you choose to initiate.

  1. Cookies, Similar Technologies, Do Not Track, and Universal Opt-Out Signals

We and our service providers may use cookies, pixels, tags, SDKs, local storage, and similar technologies to operate our websites and apps, remember preferences, measure performance, analyze traffic, help secure our systems, and, where enabled, support advertising and social media features.

Most browsers offer settings to block or delete cookies. You can manage your preferences for cookies and similar technologies at any time through our cookie banner available on our website. Please see our Cookie Policy for further details.

  1. Sensitive Personal Information

We collect and use sensitive personal information only when reasonably necessary to provide requested goods or services, administer registrations or accounts, process payments, maintain security, prevent fraud, protect physical safety, provide accommodations or support services, comply with law, or exercise or defend legal claims.

We do not use or disclose sensitive personal information to infer characteristics about you. If our practices change in a way that triggers additional rights or notices under applicable law, we will provide updated disclosures and a method to exercise those rights.

  1. Retention of Personal Information

We retain personal information for no longer than is reasonably necessary for the purposes described in this notice, unless a longer period is required or permitted by law. In deciding how long to retain information, we consider the amount, nature, and sensitivity of the information; the reason we collected it; the risk of harm from unauthorized use or disclosure; whether we can achieve the same purpose through other means; legal, accounting, tax, insurance, security, and reporting obligations; and whether there is an ongoing dispute, investigation, or legal claim.

Registration, account, and contact information: generally, for the duration of our relationship with you and for a reasonable period afterward to manage repeat attendance, event planning, account administration, audits, and disputes.

Transaction and invoice records: generally, for up to seven years or longer if required by tax, accounting, payment, anti-fraud, or legal obligations.

Technical, device, and usage data: typically for shorter periods, often between 12 and 24 months, subject to system logs, security requirements, and cookie settings.

Marketing preferences and opt-out records: as long as necessary to honor your communication preferences and maintain suppression lists so we do not send unwanted marketing.

Accessibility, dietary, and other sensitive support information: only as long as reasonably necessary for event operations, safety, insurance, legal, or claims-handling needs, after which it will be deleted or de-identified where practicable.

Photographs, video, and recordings: for as long as reasonably necessary for archival, editorial, security, or promotional purposes unless a shorter period is specified in a release, notice, or contract.

  1. International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your state or country of residence, including the United States and other jurisdictions where our service providers operate.

Where we transfer personal information across borders, we take reasonable steps to ensure that appropriate safeguards are in place, including contractual protections and other appropriate measures where required by applicable law.

  1. California Privacy Rights

If you are a California resident, and if the California Consumer Privacy Act applies to the relevant processing, you may have the following rights, subject to statutory exceptions:

Right to know / access: the right to request the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for which we use the information, and the categories of third parties or service providers to whom we disclose it.

Right to delete: the right to request deletion of personal information we collected from you, subject to exceptions.

Right to correct: the right to request correction of inaccurate personal information we maintain about you.

Right to opt out of sale / sharing: the right to direct us not to sell or share your personal information for cross-context behavioral advertising, if we engage in those activities.

Right to limit: the right to limit certain uses and disclosures of sensitive personal information, where applicable.

Right to non-discrimination: the right not to be discriminated against for exercising your privacy rights.

You may also designate an authorized agent to submit certain requests on your behalf, subject to verification and any documentation required by law.

  1. Additional U.S. State Privacy Rights

If you are a resident of another U.S. state with an applicable consumer privacy law, and that law applies to the relevant processing, you may have some or all of the following rights, subject to exceptions, verification, and any limitations in the applicable law:

Right to confirm / access: the right to confirm whether we process your personal data and to access that data.

Right to correct: the right to correct inaccuracies in personal data we maintain about you.

Right to delete: the right to request deletion of personal data you provided to us or that we obtained about you, subject to exceptions.

Right to portability: the right to obtain a portable copy of personal data in a readily usable format where required by law.

Right to opt out: the right to opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects, where those rights apply.

Right to appeal: where required by law, the right to appeal our denial of a privacy request.

Sensitive data choices: certain states require consent before processing certain categories of sensitive personal data; where applicable, we will seek consent or provide the additional disclosures required by law.

If you are a resident of a state that provides a right to opt out of the sale or sharing of personal information, or the use of your personal data for targeted advertising, you may exercise that right by contacting us directly at la@iff.rocks or using any opt-out tools we provide on our website. If you are a Nevada resident and an applicable Nevada sale opt-out right applies to our website or online service, you may submit a request using the privacy request methods listed below.

  1. Special U.S. State Disclosures

We do not use biometric identification for admission, authentication, or similar event operations unless we specifically tell you otherwise. If we ever collect biometric identifiers or biometric information subject to applicable law, we will provide any separate written notice, retention schedule, consent, and other disclosures required by law before collection.

If you provide accessibility, dietary, safety, or similar information that may reveal health or disability information, we use it only for accommodation, safety, operational, legal, insurance, or claims-handling purposes. If laws governing consumer health data require a separate privacy policy or additional disclosures, we will provide them at or before collection and, where required, through a separate homepage link or other conspicuous method.

  1. How to Exercise Your Privacy Rights

To submit a privacy request, please contact us via email:

la@iff.rocks

We may take reasonable steps to verify your identity before responding to a request and may request additional information if needed for verification or to understand the scope of your request. Authorized agents may be required to provide proof of authority, and we may ask you to verify your identity directly with us. Where required by law, we will confirm receipt of eligible requests and respond within the time period required by applicable law, subject to any permitted extensions.

If we deny your request in whole or in part, residents of certain states may appeal that decision by replying to the decision email or by emailing la@iff.rocks with “Privacy Appeal” in the subject line within the period stated in our response or, if no different period is stated, within 45 days of our decision. If we deny an appeal where applicable law requires additional information, we will tell you how to contact the relevant regulator or attorney general.

We will respond to verified requests within the timeframes required by applicable law, subject to any permitted extensions.

  1. Children

Our websites and event services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without the consent required by applicable law. If you believe a child has provided personal information to us in violation of this section, please contact us so that we can take appropriate steps.

We do not knowingly sell or share the personal information of consumers under 16 years of age. Where applicable law requires consent before selling a minor’s personal data or using it for targeted advertising, we will obtain the required consent or refrain from the activity.

  1. Third-Party Websites, Ticketing Platforms, and Services

Our websites and event materials may contain links to third-party websites, ticketing platforms, social media services, payment pages, venue systems, or other services that we do not control. Their privacy practices are governed by their own notices and terms. We encourage you to read those notices before providing personal information to them.

  1. Changes to This Notice

We may update this Privacy Policy and Notice at Collection from time to time. When we do, we will post the revised version with an updated “Last updated” date. Material changes may also be communicated through additional channels where appropriate.